An overview of the most frequently asked questions

Below you will find an overview of the most frequently asked questions, if your question is not listed, please feel free to contact us via the contact form.

You can open the questions on the page by clicking on the plus sign, the answer will then appear automatically

Can I canoe despite the corona? And what are the rules?

Due to the corona virus, we have an adjusted method. Because we want to guarantee the one and a half meter social distance for our guests as optimally as possible, we dose our reservations to minimize the numbers of people at our quayside. In addition, we facilitate hygiene cloths to clean all edges of the canoes and all paddles. We also provide hand gel for all guests.

The toilets are closed.

You cannot sail without a reservation!

What are our opening times?

We are open from March to October on:
If you want to sail outside of our season, please contact us. We are regularly present.

Monday 13:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 10:00 - 20:00
Sunday 10:00 - 20:00

Due to weather dependent situations, we may close earlier or open later. If you have a reservation, we are always there.
If in doubt, please contact us.

What does canoeing cost?

The costs for sailing are € 6.00 per person per hour. Payment is in arrears and is rounded off to quarters. Every 15 minutes extra is € 1.50. The maximum daily rate is € 14.00. You can reach the daily rate from 2 hours and 20 minutes by boat. Different rates or agreements may apply to groups and packages.

Where do I get on?

We are located in the center of Utrecht. Our address is Oudegracht at werf 275. This is the boarding point and the return address.

Do I have to make a reservation, where can I make a reservation?

As long as the corona crisis is still ongoing, reservations are required. In addition, it is of course desirable to book in time to be sure that boats are available for you. When in doubt, please contact us by phone. You can make a reservation on our Reservation page

Do I get a navigation card on the way?

Yes, we provide every boat with a navigation map for the road. Open sailing map here!

Are the route options explained and explained?

Yes, everyone who goes sailing will receive a route from us. If you know the roads on the water in Utrecht yourself, you can of course leave without explanation. View the sailing map here.

Are the sailing times, which represent the routes, easy to achieve, or do I have to paddle briskly?

The times we indicate are indicative. This may differ depending on how trained, fanatic or inexperienced you are.

Are the waterproof bags free of charge?

We offer the waterproof bags free of charge, one for each canoe!

Are the Nieuwegracht and the Catharijne Singel navigable?

The Kromme Nieuwegracht is currently closed until further notice due to construction work. You can navigate the new canal from the south. turning is difficult at the fence.

The Catharijne Singel was officially opened on September 13, 2020. From now on, the entire city center will be surrounded again.

Where does the day trip go? And how long does it last?

The day trip goes via the Krommerijn towards the nature reserve Amelisweerd and Rhijnauwen.

As a rule of thumb, we count as a day trip that there is sailing to the Tea House Rhijnauwen. As a guideline we give approximately one and a half to two hours. Back you are about a quarter to a third faster due to the current in the back.

Can I get off independently (in the city) on the way?

You can get off independently at the indicated places. This is prohibited in the city center. Make sure that you do not get off in people’s gardens or in the city center. For advice where this can and cannot be done, ask our colleagues.

Can I bring food and drinks in the canoe?

You may bring your own food and drinks on board to have a picnic on the way, whether or not floating.

Do I have to be exactly back on my reserved end time?

We calculate the costs afterwards, so if you take longer or shorter on your route than planned, then that is no problem. Our employees may give different guidelines for this. then we will indicate this upon departure. The reserved times are guaranteed.

You must be back before our closing time (usually 8:00 pm. Unless different agreements have been made about this individually.

Our current opening hours are:

Monday 13:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 20:00
Thursday 10:00 - 20:00
Friday 10:00 - 20:00
Saturday 10:00 - 20:00
Sunday 10:00 - 20:00

Where can I park

The parking garage closest to us is the Springweg parking garage, address is Strosteeg 83 in Utrecht.

For other parking and P&R options, check the website of the Gemeente Utrecht or look at the parkingmap.

 

From how many people can I request an arrangement?

All our guided tours can be booked from 10 people. When you go with fewer people, you can book a tour for the cost of 10 people. Our GPS puzzle tour can be requested from 6 people.

For more information, check out our Arrangements page.

Can I bring a dog on board?

You are allowed to bring your dog on board.

What are the options for schools, classes and associations?

For schools, classes and associations and groups, we offer the possibility, if our schedule permits, to sail the round on the Oudegracht and stadsbuitensingel for a fixed amount of € 6.00 per person.
For longer trips, please contact us for tailor-made arrangements.

Can you also board / disembark at other places?

Agreements can be made for groups in consultation. This customization is examined per request whether it fits in our planning and what the costs are.

Can I get on the Vecht?

In principle, we do not offer tours on the Vecht. You can go through the Weerdsluis independently, but this is at your own expense and risk.

How does getting in and out work?

We help you get in and out. With the single and double canoes you get on the shore. After this we let you slide gently into the water. We let you board from the side of our three-person Canadian canoes. When you get out, we hook you up with so-called “hooks” or “boat hooks” and help to keep the boat stable to make it easier to get out.

Do you get wet while canoeing and do people sometimes fall over?

Paddling can get you wet from splashing on yourself. Although it depends on your own paddling technique if – and if so how wet you get. Usually it remains with a few splashes. Although we have chosen our canoes for the highest quality and stability, it is not impossible to fall.

Is identification required?

Yes, identification is required

Reservation

Through the button below you can easily access the reservation module!

If it is no longer possible to make a reservation, please contact us by telephone, then we will see if your preferred moment still fits in our schedule!

Question not answered?

If you have any questions that are not covered on this page, you can reach us using the contact form below.


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